Three people. A tower crew's discipline at house scale.
Small is not a phase we are passing through. These are the only three people Houston Air Experts has, and between the phone and your attic, you will deal with nobody else.
Marcus Delgado: owner, lead technician
Twelve years as a building engineer in Houston commercial towers taught Marcus cooling as a chain: loads, airflow, humidity, drainage, controls. Eight of those years ran out of a downtown high-rise on Louisiana Street. After Harvey he spent two years of evenings restarting house systems in the bayou neighborhoods, founded this company in 2019, and still takes the longest-chain calls himself, the ones where the symptom and the failure live in different parts of the system. If your diagnosis arrives as a chain with one link marked, that is Marcus's training reaching you secondhand.
Priya Nair: technician
Priya kept cooling and humidity running on a Houston hospital campus before joining in 2021, work where a drain failure is an incident report and the documentation habit is absolute. She runs most of the cooling calls, the humidity complaints, the two-system houses in the master-planned suburbs, and the post-storm restart work, and she has the crew's patience for drain and airflow problems, the ones that hide in attics instead of equipment.
Angela Brooks: office and dispatch
Angela grew up in Katy and runs the day the way Houston demands: by corridors. She sequences the calls west side, north side, and bay side so a van is rarely crossing the metro twice, answers hello@ and the phone, books the visits, and makes the callback when a van is rolling. If you have described a strange sound or a wet ceiling to anyone here, it was Angela, and she placed it in the chain before she wrote it down.
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